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  1. questionHow can I connect my AudioMixer to my TV?
    The SteelSeries Spectrum Audiomixer can be connected to your TV either by directly plugging into the audio/headphone jack or by using the RCA adapter (red/white, included with your mixer) to plug into the RCA jacks on your television. Two visual references of cables and jacks are provided below ...
  2. questionMy Spectrum Audiomixer is physically damaged, how can I replace it?
    If your Audiomixer is physically damaged (ie. casing is broken), please take the following steps to get your unit replaced. 1) Email: audiomixer@steelseries.zendesk.com - explaining that your audiomixer is physically damaged 2) You will be issued a reply requesting information, simply reply to t ...
  3. questionWhat can cause my Audiomixer to emit a buzzing or static noise in my headset?
    Intermittent static noise or buzzing is usually a result of signal interference. Since the Audiomixer is an analog device, it is susceptible to noise or interference from devices that emit radioactive signals. There will usually be a low level buzz audible when not listening to any audio. Howev ...
  4. questionI am using an HDMI cable to connect my Xbox to my TV. How can I connect my Spectrum Audiomixer?
    Since HDMI carries both the audio and video signal to your TV, you can connect your headset to your TV provided that there is either an audio jack or RCA jacks. See the link below for a picture reference. These jacks are usually located on the main back panel although it may be on the side panel ...
  5. questionThe sound on my 4xb or 5xb headset is coming out backwards, how can I fix this?
    This issue is nearly always caused by an 'opposite' connection of your RCA cables. Please omit any additional adapters that have not been included with your headset and plug in the Audiomixer to your TV using the standard 3.5mm cable or RCA adapter. Also, make sure that your RCA adapter is set u ...
  6. questionMy LiveMix feature is not working properly
    If you think the LiveMix feature is not working, make sure you have configured the audio settings on your xbox 360 console properly. To configure your xbox 360, press the center Xbox button on the controller. Select the Settings tab and then scroll down to Preferences. Select Voice and then s ...
  7. questionMy AudioMixer won't plug in all the way
    SteelSeries intentionally made the AudioMixer to fit tightly into the xbox 360 controller. This was done to make sure it would always have a reliable connection and stay in even during vigorous game play. So when you plug it into the controller, make sure to plug it in all the way. Apply a li ...
  8. questionCan I use a 7xb along with a 5xb or 4xb headset on the same system & how many headsets can I connect?
    Yes, you theoretically use as many headsets as you have Xbox USB jacks. The Xbox 360™ features 3 USB jacks which allow for up to three headsets – assuming that you are using wireless controllers. Since wired controllers connect to the USB ports of the Xbox, each wired controller wil ...
  9. questionWhich of your headsets feature a pull out (unidirectional) microphone?
    With the exception of our Siberia v1 model and the in-ear headset which have a lapel microphone, all of our headsets now feature a pull out (unidirectional) microphone. We consider it to be a necessity when it comes to gaming excellence.