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Category Icon Ideazon & Zboard (2)
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There were 9 articles found in this category:

  1. questionI am having a problem logging into my WebShop and Support account. How can I troubleshoot?
    If you have a problem logging in to the SteelSeries Webshop and/or Customer Service, please take the following steps: 1) Re-cache your browser and delete temporary files (Note: this will delete any stored passwords and account information). Instructions on how to accomplish this in Windows is be ...
  2. questionThe product I am looking to purchase is on Backorder; what does that mean?
    When you add a product that is on "backorder" into your cart, the entire order will ship once the backorder product arrives and is in stock. Please be aware that we are unable to split the order into two parts, and will not ship any items until the backorder product arrives.
  3. questionThe SteelSeries product I am looking to purchase is out of stock, what are my other options?
    1) We recommend first checking our 'where-to-buy' page which shows our certified resellers by region: http://www.steelseries.com/where-to-buy 2) If the resellers do not have the product in stock, we recommend using a Google® Shopping Search for the particular item. Just type what you're look ...
  4. questionHow do I apply for a sponsorship from SteelSeries if I'm a member of a team?
    Please apply by filling out this form.
  5. questionHow do I apply for a sponsorship from SteelSeries if I am organizing a LAN party?
    Please apply by filling out this form.
  6. questionHow can I review one of your products if I represent a print, tv or radio media outlet?
    Please fill out this form, and we will get right back to you. If the link provided does not work, you can still find an alternate link on the bottom of our page - simply click on "Offline reviews" under the "About" section.
  7. questionHow do I make a request to review one of your products on my website or online publication?
    Please fill out this form, and we will get right back to you. If the link provided does not work, you can find an alternate link at the bottom of our website - simply click on "Online reviews" under the "About" section.
  8. questionWhat happened to Ideazon?
    SteelSeries and Ideazon joined together in 2008 with the intention of providing the best products to gamers. Both companies share a passion for gaming and an eye for quality; therefore, the merger was as natural as a rocket & rail combo. For more information please see our press release.
  9. questionCan I still receive support for my zboard through SteelSeries?
    Absolutely. We support the Zboard and all former Ideazon products with the same quality standards as any of our products. For more information see this 2008 interview of our current CMO, Kim Rom, with Maximum PC Magazine.