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  1. questionMy keyset is not recognized in the SteelSeries Engine, how can I fix it?
    If your keyset is not working the SteelSeries Shift or ZBoard base, please take the following steps (note: if you are using a new keyset with a ZBoard, it will be necessary to uninstall the ZEngine completely and install the SteelSeries Engine; ZEngine will not support new keysets). 1) Ctrl-alt- ...
  2. questionWhat are minimum system requirements for SteelSeries Engine?
    MINIMUM SYSTEM REQUIREMENTS IBM® PC or compatible system with 1.5 GHz processor (higher is recommended) Windows® 7 / Vista / Vista x64 Edition, Windows® XP Home or Professional/Professional x64 Edition Available powered USB port 300 MB Free Hard Drive Space 1 GB RAM (more is recomme ...
  3. questionCertain applications / games crash when the Shift keyboard is plugged in on Windows XP. This includes Sudden Attack, Special Forces 2, TeamSpeak and some other applications.
    This is caused by a bug in these applications / games related to USB devices' enumeration on Windows XP. Basically, the software in question expects usb devices to enumerate in 8bit, however, our Shift firmware works with in 32bit to utilize the power of the hardware and optimize performance. Yo ...
  4. questionIs the Cataclysm keyset compatible with the ZBoard?
    Yes, the Cataclysm keyset is fully compatible with Zboard, however you need to uninstall the old Z Engine software while keeping the Zboard connected, and install the new SteelSeries Engine in order to use the new keyset. The SteelSeries Engine is available for download under the SteelSeries Shi ...
  5. questionWhy should I choose the World of Warcraft: Cataclysm keyset over another keyset, such as the MMO gaming keyset?
    If you are a fan of World of Warcraft and it is your primary MMO game, we would highly recommend the exclusive Cataclysm keyset for multiple reasons. a) Every key is pre-set and fully optimized for actions in World of Warcraft and specifically, the Cataclysm expansion. This includes ready-made b ...
  6. questionWhats special about the World of Warcraft Cataclysm keyset?
    >We’ve developed the Cataclysm keyset exclusively for optimal functionality in World of Warcraft: Cataclysm. This includes the following key features: -Gaming portion designed and optimized for use in the Cataclysm expansion which includes ready-made buttons for chat commands, raid com ...
  7. questionWhat is the difference between the SteelSeries Zboard and the SteelSeries Shift?
    Although the concept is the same, the SteelSeries Shift is superior in every way, shape, and form to the original ZBoard. On the hardware level we built the SteelSeries Shift from the ground up to ensure the signature durability and sturdiness that is worthy of the SteelSeries brand. This is onl ...
  8. questionWhat is the SteelSeries Shift?
    The SteelSeries Shift is the gaming keyboard designed to change and adapt to real-time strategy (RTS), first person shooter (FPS) and massively multiplayer online (MMO) games through interchangeable keysets. Powered by the all-new SteelSeries Engine software, the SteelSeries Shift provides game ...
  9. questionHow can I customize the keys on my SteelSeries Shift keyset?
    Using the brand new SteelSeries Engine, you have the capability to customize your keys in various methods. We’ve given you the capability for ultimate power and control, while also providing a user-friendly interface in which you can simply drag and drop keys & commands. Each and every ke ...
  10. questionMy keyset is not being recognized in SteelSeries Engine, how can I fix it?
    First, please make sure of two things: a. You are not using a PS2 model Zboard. The PS2 model is not compatible with SteelSeries Engine, nor Windows 7. b. The keyset in question is on our compatibility list (see below) -ZBOARD SteelSeries Engine compatibility list -SHIFT SteelSeries En ...