Frequently Asked Questions

Category » Mice

There were 37 articles found in this category:

1. Why does the Keyboard Setup Assistant pop up when I plug my mouse into my Mac?
   This is done because it is a part of the Mac OS X operating system. SteelSeries does not have the capability or control over the system to override it. Any HID device that is plugged in with extended buttons will be identified as an irregular keyboard that requires "calibration," so that the OS ...
2. How is the R.U.S.E. Edition Xai different from the standard Xai?
   The SteelSeries Xai R.U.S.E. Edition has all of the features of the original SteelSeries Xai with additional customized features: The surface is painted with a glossy white finish and feature RUSE decals and a preloaded RUSE profile will ship on every RUSE edition mouse. In addition to the R.U ...
3. Does the R.U.S.E. edition profile use one of the 5 available profile slots in the Xai software?
   Yes, the profile comes pre-loaded in slot #1. However, the profile can be moved to an alternate slot or removed from the mouse if desired. If the profile is removed, it can be stored and added again at a later time.
4. Whats the difference between the WoW: Cataclysm MMO gaming mouse and the original World of Warcraft MMO gaming mouse?
   Although the overall concept is similar, there are some striking differences between the new Cataclysm MMO mouse and the original World of Warcraft MMO mouse. - Build & Design: We’ve newly manufactured the Cataclysm MMO mouse from the ground up. New ergonomic shape for all grip styles, ne ...
5. What are the key features of the World of Warcraft: Cataclysm MMO mouse?
   -Full in-game integration in World of Warcraft. All 14 buttons are individually recognized and can be assigned using the game user interface. -A+ Gaming-grade laser sensor. We’re included the same laser sensor in the World of Warcraft: Cataclysm MMO mouse that is also in our award winning ...
6. Can I use the World of Warcraft: Cataclysm MMO mouse in different games, including strategy or shooter games?
   Absolutely. By utilizing our fully Windows (XP & later) and Mac compatible software, you can make use of all 14 buttons in all games and applications via macros or even disable buttons that you may choose not to use Macros are fully customizable including advanced input delays. Disclaimer: Pleas ...
7. How can I bind all of the buttons on my WoW: Cataclysm MMO mouse?
   There are two options to bind the buttons on your World of Warcraft Cataclysm Mouse. First, you can use our software to create advanced macros and keybinds. Second, you can use the exclusive World of Warcraft in-game integration which recognizes all 14 buttons individually. See below for instruc ...
8. What is SteelSeries ExactAim?
   SteelSeries ExactAim offers total control over the amount of jitter correction and prediction calculations that are applied to the raw movement data the sensor reads from the surface. This is especially desirable when the mouse is used on a surface/mouse pad that hasn’t been optimized for ...
9. What is SteelSeries ExactSens?
   The SteelSeries ExactSens setting controls how fast your cursor moves in relation to how much you move your mouse (Counts Per Inch or CPI). With SteelSeries ExactSens you can rely on true hardware based sensitivity settings, freeing yourself from any and all software interpolation, which will d ...
10. Which mouse pads do you recommend for Laser mice?
    For optimal performance we recommend the HD Series (9HD, 4HD, 3HD), which were specifically designed for Laser mouse. It should also be noted our SteelSeries QcK series, our line of cloth mouse pads, is 100% compatible.
11. How do I, as a gamer, benefit from the SteelSeries ExactSens?
12. What makes the SteelSeries Xai a "High Definition" mouse?
    The term High Definition gets thrown around a lot, but we say it and we mean it. The proof: the SteelSeries Xai has a 10.8 megapixels/second sensor offers a huge improvement over the current generation of gaming mice by processing 12,000 frames/second at 5,001 CPI at movement speeds of 150 inch ...
13. I know that SteelSeries FreeMove was available in the Ikari Laser mouse but I still don't seem to fully understand how this feature works?
    Most common mice feature some degree of path correction, to make it easier for the user to draw straight lines, do generic office tasks and similar work. That is great if you are doing office tasks, it's not so great for gamers who demand extreme precision and consistent accuracy. SteelSeries Fr ...
14. Please clarify why the setting of my Windows Pointer Speed is so important?
    Leaving the Windows Pointer Speed at the default 6th notch (middle setting) is highly recommended, since setting it to anything else will add a fixed amount of acceleration to your pointer movements, which will reduce your precision and accuracy with any input device - including SteelSeries Xai. ...
15. Another new term I see is SteelSeries ExactRate - what does it do?
    Report rate (also known as polling rate) determines the number of reports sent every second by your mouse to your computer. Traditional mice utilize a set number of reports between the mouse and the computer, locked to set figures like 125, 500 or 1000Hz. SteelSeries ExactRate allows you to defi ...
16. I tend to switch between which hand I control my mouse with. Is there any way to easily change lefft/right hand settings on the mouse?
    Sure. The SteelSeries Xai is ambidextrous and the "left/right mouse swap" setting in the software allows you to quickly switch between left and right handed setups with a single button click.
17. I really want the perfect mouse pad to go with the SteelSeries Xai. Which one would you recommend?
    Specifically for SteelSeries Xai we recommend the SteelSeries 9HD or SteelSeries 4HD, seeing as these gaming surfaces were researched and developed in parallel with the SteelSeries Xai and thereby designed to fully support the enhanced tracking capabilities of next-generation High Definition gam ...
18. Is the SteelSeries Xai Mac OS X compatible? If not, will there be downloadable software?
    At the moment we have no plans for Mac OS X software. But SteelSeries Xai can be fully configured via the LCD menu system on the back of the mouse, which will be a great way for Mac OS X users to enjoy the advanced tracking capabilities of the mouse.
19. I'm experiencing issues with the software/firmware on my Xai. Is there a way for me to reset the mouse?
    You can reset the mouse to default settings with the following steps: (1) Turn it over, hold down the CPI button for about 3 seconds, and then let go of the CPI button. (2) If it gets into the menu then scroll down to 'Load Defaults', use the wheel button to scroll to yes and select the option b ...
20. When using my Xai, the cursor is moving erradically and does not respond smoothly. What can I do?
    The Xai sensor is state of the art technology and extremely sensitive. This is good for clean gamers, but bad for gamers who have dirty and dusty mouse pads. Please make sure that your mouse surface is clean and that the sensor on the Xai is free of dirty and dust. We recommend that you clean ...