Frequently Asked Questions

Category » SteelSeries WoW: Cataclysm MMO Gaming Mouse

There were 12 articles found in this category:

1. My macros or additional mouse buttons do not work in SWOTR (Star Wars the Old Republic)
   We've found that User Account Control (UAC), interferes with the macros in SWOTR - we're investigating further but this will affect most if not all similar devices that use macros. First, please try making sure that the software is being run as administrator. To do this, navigate to the insta ...
2. Where can I get World of Warcraft MMO drivers for the Linux platforms.
   Unfortunately we do not have any plans to develop proprietary Linux drivers anytime soon for the WoW Mouse, but we would happily assist any community-driven efforts to develop an open-source solution for Linux. If you are aware of such efforts or would like to contribute, then please file a supp ...
3. Which mouse pads do you recommend for Laser mice?
   For optimal performance we recommend the HD Series (9HD, 4HD, 3HD), which were specifically designed for Laser mouse. It should also be noted our SteelSeries QcK series, our line of cloth mouse pads, is 100% compatible.
4. Why does the Keyboard Setup Assistant pop up when I plug my mouse into my Mac?
   This is done because it is a part of the Mac OS X operating system. SteelSeries does not have the capability or control over the system to override it. Any HID device that is plugged in with extended buttons will be identified as an irregular keyboard that requires "calibration," so that the OS ...
5. Whats the difference between the WoW: Cataclysm MMO gaming mouse and the original World of Warcraft MMO gaming mouse?
   Although the overall concept is similar, there are some striking differences between the new Cataclysm MMO mouse and the original World of Warcraft MMO mouse. - Build & Design: We’ve newly manufactured the Cataclysm MMO mouse from the ground up. New ergonomic shape for all grip styles, ne ...
6. What are the key features of the World of Warcraft: Cataclysm MMO mouse?
   -Full in-game integration in World of Warcraft. All 14 buttons are individually recognized and can be assigned using the game user interface. -A+ Gaming-grade laser sensor. We’re included the same laser sensor in the World of Warcraft: Cataclysm MMO mouse that is also in our award winning ...
7. Can I use the World of Warcraft: Cataclysm MMO mouse in different games, including strategy or shooter games?
   Absolutely. By utilizing our fully Windows (XP & later) and Mac compatible software, you can make use of all 14 buttons in all games and applications via macros or even disable buttons that you may choose not to use Macros are fully customizable including advanced input delays. Disclaimer: Pleas ...
8. How can I bind all of the buttons on my WoW: Cataclysm MMO mouse?
   There are two options to bind the buttons on your World of Warcraft Cataclysm Mouse. First, you can use our software to create advanced macros and keybinds. Second, you can use the exclusive World of Warcraft in-game integration which recognizes all 14 buttons individually. See below for instruc ...
9. My assigned macros are not working in a game other than World of Warcraft, how can I get them to work?
   First, please keep in mind that the preset macros and created in conjunction with the World of Warcraft ingame defaults so the inputs may differ for other games. Please make sure to create your own custom macros for the game that correspond to the ingame default button assignments. If you have a ...
10. I heard the SteelSeries MMO Gaming mice are integrated in-game, what benefit does in-game integration give me?
    The in-game integration is a feature unique to SteelSeries World of Warcraft officially liscenced mice. It allows you to seamlessly assign each mouse button individually in the World of Warcraft key bindings menu. To utilize this feature, first, check the 'enable ingame mode' box in the WoW mous ...
11. I am unable to retrieve the WoW character information with WoW Mouse or WoW: Cataclysm Mouse driver. Getting "Character not found" error all the time.
    The issue has been resolved with our latest software release. To resolve the problem, please uninstall the current software through control panel -> programs and features (add/remove on XP). The updated drivers are available on our download page
12. I receive a blue screen or crash when running a firmware update on my World of Warcraft Cataclysm or Legendary mouse.
    NOTE: If you do not have Kaspersky Anti-Virus and your mouse is still causing a blue screen on firmware upgrade, please contact support. We've identified the issue to be related to Kaspersky anti-virus software. Unfortunately the only solution at this time is to fully remove Kaspersky prior to i ...