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  1. questionWhat should I ALWAYS do before I install a new product onto a Windows computer?
    We have a set of steps that we recommend for every user that uses SteelSeries USB products on a Windows Vista or Windows 7 computer. 1) Navigate to control panel -> power options (make sure the Control Panel window is set to large icon view in the top right of the window) High Performance sho ...
  2. questionMy macros or additional mouse buttons do not work in SWOTR (Star Wars the Old Republic)
    We've found that User Account Control (UAC), interferes with the macros in SWOTR - we're investigating further but this will affect most if not all similar devices that use macros. First, please try making sure that the software is being run as administrator. To do this, navigate to the insta ...
  3. questionWhere can I get World of Warcraft MMO drivers for the Linux platforms.
    Unfortunately we do not have any plans to develop proprietary Linux drivers anytime soon for the WoW Mouse, but we would happily assist any community-driven efforts to develop an open-source solution for Linux. If you are aware of such efforts or would like to contribute, then please file a supp ...
  4. questionHow can I get my World of Warcraft Legendary mouse to work in Eve Online?
    We've created a profile for you with common defaults and macros which can be downloaded here: Eve Online Profile To import your profile: 1) Go to the profile number you want to use (1-10) 2) Access the WoW Legendary mouse software main menu at the top and select 'import profile' 3) Select the fi ...
  5. question How can I get my World of Warcraft Legendary mouse to work in Tera?
    We've created a profile for you with common defaults and macros which can be downloaded here: Tera Profile To import your profile: 1) Go to the profile number you want to use (1-10) 2) Access the WoW Legendary mouse software main menu at the top and select 'import profile' 3) Select the file you ...
  6. questionHow can I get my World of Warcraft Legendary mouse to work in Rift?
    We've created a profile for you with common defaults and macros which can be downloaded here: Rift Profile To import your profile: 1) Go to the profile number you want to use (1-10) 2) Access the WoW Legendary mouse software 'Profile' menu at the top and select 'import profile' -> select yes ...
  7. question How can I get my World of Warcraft Legendary mouse to work in Star Wars the Old Republic?
    We've created a profile for you with common defaults and macros which can be downloaded here (NOTE: Do not click the link normally, but right click and choose "Save As"): Star Wars: The Old Republic Profile To import your profile: 1) Go to the profile number you want to use (1-10) 2) Access the ...
  8. questionI noticed that my mouse has a lot of acceleration on Mac, is there a way to disable it?
    In order to disable the acceleration on Mac, open Terminal (you can find it by typing "Terminal" in the search bar in the top right corner of the screen), and enter in the following: defaults write .GlobalPreferences com.apple.mouse.scaling -1 Then restart your Mac, and you should no longer hav ...
  9. questionWhy does the Keyboard Setup Assistant pop up when I plug my mouse into my Mac?
    This is done because it is a part of the Mac OS X operating system. SteelSeries does not have the capability or control over the system to override it.  Any HID device that is plugged in with extended buttons will be identified as an irregular keyboard that requires "calibration," so that the OS ...
  10. questionThe Legendary mouse driver does not work on Windows Vista 32 bit. I can not change CPI, illumination or create any macros after installing it.
    This is a known issue and we are working on the solution. For now you have to reboot Windows after installing to enable the driver functionality.
  11. questionI'm getting blue screens when installing or using the Legendary Mouse driver.
    We identified that Kaspersky antivirus is interfering with the proper driver functionality, causing abnormal behaviour especially at the firmware update stage, resulting in unexpected system reboots / freezes or blue screens. Please uninstall the Kaspersky antivirus and reboot before installing ...
  12. questionI heard the SteelSeries MMO Gaming mice are integrated in-game, what benefit does in-game integration give me?
    The in-game integration is a feature unique to SteelSeries World of Warcraft officially liscenced mice. It allows you to seamlessly assign each mouse button individually in the World of Warcraft key bindings menu. To utilize this feature, first, check the 'enable ingame mode' box in the WoW mous ...
  13. questionWhats the difference between the SteelSeries WoW Legendary MMO Gaming mouse in comparison to the original & Catalcysm version SteelSeries WoW MMO mice?
    With the World of Warcraft MMO Legendary Edition Gaming mouse, SteelSeries has basically delivered a full-fledged World of Warcraft MMO Gaming mouse experience in a smaller, ergonomic shell. Here are the key features of the SteelSeries World of Warcraft MMO Gaming Mouse: Legendary Edition: -Smal ...
  14. questionCan I use the World of Warcraft Legendary Edition mouse in different games, including strategy or shooter games?
    The technical answer lies somewhere in-between yes and no. The macros will always work, it is simply a matter of what input method the game uses. If it is kernel mode (directinput or wm_input), macros will NOT work. Any button not assigned to mouse 1-5 will not function in these games. Any other ...
  15. questionHow can I bind all of the buttons on my World of Warcraft Legendary MMO Gaming mouse?
    There are a couple of ways in which you can change the commands on your mouse. Macros 1) Open the Button Assignment panel the right side of the software. Alternately, with the main software open, clicking any button on the mouse beyond the left or right click will highlight that button and open ...
  16. questionWhat are the key features of the World of Warcraft Legendary Edition MMO Gaming mouse?
    The key features are: -Smaller size and ergonomic design to fit all hands! Comfort and power all-in-one. -11 ergonomically placed, easy to reach buttons for maximum speed and precision -PC & Mac compatible software for configuration of mouse settings and macros -Design that resembles the power o ...
  17. questionI receive a blue screen or crash when running a firmware update on my World of Warcraft Cataclysm or Legendary mouse.
    NOTE: If you do not have Kaspersky Anti-Virus and your mouse is still causing a blue screen on firmware upgrade, please contact support. We've identified the issue to be related to Kaspersky anti-virus software. Unfortunately the only solution at this time is to fully remove Kaspersky prior to i ...
  18. questionCounts Per Inch? CPI? I haven't come across these expressions before, except for DPI (Dots Per Inch)?
    DPI is an expression from the printing world and has nothing to do with mouse movement. DPI is meant to describe that for one inch of distance you move your mouse on any surface, the equivalent number of counts are sent to the PC - resulting in movement on your screen. CPI is the correct term fo ...