Why does the Keyboard Setup Assistant pop up when I plug my mouse into my Mac?
This is done because it is a part of the Mac OS X operating system. SteelSeries does not have the capability or control over the system to override it. Any HID device that is plugged in with extended buttons will be identified as an irregular keyboard that requires "calibration," so that the OS ...
- What is SteelSeries FreeMove?
SteelSeries FreeMove offers users the option to choose the degree of anglesnapping or prediction, when this feature should kick in and correct your movement. You are able to adjust how much control should be left up to the mouse and how much control should be left up to yourself - in other words ...
- My computer gets stuck at BIOS stage during the boot for a few minutes when the Xai is connected.
There is a known compatibility issue between certain motherboard models and the Xai caused by the boot protocol implementation in BIOS which causes a delay during the boot process. Known conflicting motherboards: MSI P67A Gigabyte GAX58-UD7 Gigabyte GA-X58A-UD3R ASUS P7P55D Deluxe ASUS P8P67LE A ...
- How is the R.U.S.E. Edition Xai different from the standard Xai?
The SteelSeries Xai R.U.S.E. Edition has all of the features of the original SteelSeries Xai with additional customized features: The surface is painted with a glossy white finish and feature RUSE decals and a preloaded RUSE profile will ship on every RUSE edition mouse. In addition to the R.U ...
- Does the R.U.S.E. edition profile use one of the 5 available profile slots in the Xai software?
Yes, the profile comes pre-loaded in slot #1. However, the profile can be moved to an alternate slot or removed from the mouse if desired. If the profile is removed, it can be stored and added again at a later time.
- I noticed the SteelSeries Sensei looks a lot like the Xai, is it actually different?
Besides the ambidextrous shape, the Sensei is a completely different beast from the Xai. The biggest and more defining difference is the brand new 32bit ARM processor. Amongst other things, this allows our ExactTech settings, like ExactSens, ExactRate, ExactAim and more, are calculated directly ...
- What makes the LCD display on the SteelSeries Xai useful to me?
All settings specific to SteelSeries Xai, including the above mentioned, are quickly accessed via the LCD menu system on the mouse as you experiment - this might speed up the process of finding the perfect setup for your individual way of gaming. Also, the LCD display on SteelSeries Xai can be a ...
- What is SteelSeries ExactAim?
SteelSeries ExactAim offers total control over the amount of jitter correction and prediction calculations that are applied to the raw movement data the sensor reads from the surface. This is especially desirable when the mouse is used on a surface/mouse pad that hasn’t been optimized for ...
- What is SteelSeries ExactSens?
The SteelSeries ExactSens setting controls how fast your cursor moves in relation to how much you move your mouse (Counts Per Inch or CPI). With SteelSeries ExactSens you can rely on true hardware based sensitivity settings, freeing yourself from any and all software interpolation, which will d ...
- Which mouse pads do you recommend for Laser mice?
For optimal performance we recommend the HD Series (9HD, 4HD, 3HD), which were specifically designed for Laser mouse. It should also be noted our SteelSeries QcK series, our line of cloth mouse pads, is 100% compatible.
- What is SteelSeries ExactRate?
Report rate (also known as polling rate) determines the number of reports sent every second by your mouse to your computer. Traditional mice utilize a set number of reports between the mouse and the computer, locked to set figures like 125, 500 or 1000Hz. SteelSeries ExactRate allows you to def ...
- How do I, as a gamer, benefit from the SteelSeries ExactSens?
- What makes the SteelSeries Xai a "High Definition" mouse?
The term High Definition gets thrown around a lot, but we say it and we mean it. The proof: the SteelSeries Xai has a 10.8 megapixels/second sensor offers a huge improvement over the current generation of gaming mice by processing 12,000 frames/second at 5,001 CPI at movement speeds of 150 inch ...
- I know that SteelSeries FreeMove was available in the Ikari Laser mouse but I still don't seem to fully understand how this feature works?
Most common mice feature some degree of path correction, to make it easier for the user to draw straight lines, do generic office tasks and similar work. That is great if you are doing office tasks, it's not so great for gamers who demand extreme precision and consistent accuracy. SteelSeries Fr ...
- Please clarify why the setting of my Windows Pointer Speed is so important?
Leaving the Windows Pointer Speed at the default 6th notch (middle setting) is highly recommended, since setting it to anything else will add a fixed amount of acceleration to your pointer movements, which will reduce your precision and accuracy with any input device - including SteelSeries Xai. ...
- Another new term I see is SteelSeries ExactRate - what does it do?
Report rate (also known as polling rate) determines the number of reports sent every second by your mouse to your computer. Traditional mice utilize a set number of reports between the mouse and the computer, locked to set figures like 125, 500 or 1000Hz. SteelSeries ExactRate allows you to defi ...
- I tend to switch between which hand I control my mouse with. Is there any way to easily change lefft/right hand settings on the mouse?
Sure. The SteelSeries Xai is ambidextrous and the "left/right mouse swap" setting in the software allows you to quickly switch between left and right handed setups with a single button click.
- I really want the perfect mouse pad to go with the SteelSeries Xai. Which one would you recommend?
Specifically for SteelSeries Xai we recommend the SteelSeries 9HD or SteelSeries 4HD, seeing as these gaming surfaces were researched and developed in parallel with the SteelSeries Xai and thereby designed to fully support the enhanced tracking capabilities of next-generation High Definition gam ...
- Is the SteelSeries Xai Mac OS X compatible? If not, will there be downloadable software?
At the moment we have no plans for Mac OS X software. But SteelSeries Xai can be fully configured via the LCD menu system on the back of the mouse, which will be a great way for Mac OS X users to enjoy the advanced tracking capabilities of the mouse.
- I'm experiencing issues with the software/firmware on my Xai. Is there a way for me to reset the mouse?
You can reset the mouse to default settings with the following steps: (1) Turn it over, hold down the CPI button for about 3 seconds, and then let go of the CPI button. (2) If it gets into the menu then scroll down to 'Load Defaults', use the wheel button to scroll to yes and select the option b ...
