What should I do if my PC is not booting when I have a SteelSeries Xai or Kinzu plugged in?
We have seen that some customers have experienced a boot issue while using the SteelSeries Xai and Kinzu in combination with newer operating systems (like Windows 7) and next generation motherboard technology (like the Intel DP55B chipset). We've reached out to vendors and software developers ...
- Does the R.U.S.E. edition profile use one of the 5 available profile slots in the Xai software?
Yes, the profile comes pre-loaded in slot #1. However, the profile can be moved to an alternate slot or removed from the mouse if desired. If the profile is removed, it can be stored and added again at a later time.
- How is the R.U.S.E. Edition Xai different from the standard Xai?
The SteelSeries Xai R.U.S.E. Edition has all of the features of the original SteelSeries Xai with additional customized features: The surface is painted with a glossy white finish and feature RUSE decals and a preloaded RUSE profile will ship on every RUSE edition mouse. In addition to the R.U ...
- The CPI on my Xai feels different that how I configured it. One day it work and the next it changed. What can I do?
First, make sure that you've toggled the CPI button (i.e. press it at least twice) to cycle the CPI settings. If the mouse is unplugged or a software update is applied, then the CPI might need to be reset. Toggling the CPI button will cause the mouse to read the information off of your profile ...
- My USB peripheral is causing my PC to freeze during the boot process. What should I do?
This issue is more common on Windows 7 operating systems, but will sometimes occur on other platforms. Please try the following steps: (1) Update your BIOS to the latest firmware. You'll have to visit the website of your motherboard manufacturer to do this. (2) Bumping the USB speed down in th ...
- How do I make sure that my Xai is fully up to date?
We have tweaked our software to allow the SteelSeries Xai to function at the highest level of any mouse. We ask that you download and apply the 1.4.2 drivers in order to experience the Xai at its finest. Please follow these steps: 1. Download the newest Xai software from www.steelseries.com/d ...
- When using my Xai, the cursor is moving erradically and does not respond smoothly. What can I do?
The Xai sensor is state of the art technology and extremely sensitive. This is good for clean gamers, but bad for gamers who have dirty and dusty mouse pads. Please make sure that your mouse surface is clean and that the sensor on the Xai is free of dirty and dust. We recommend that you clean ...
- I'm experiencing issues with the software/firmware on my Xai. Is there a way for me to reset the mouse?
You can reset the mouse to default settings with the following steps: (1) Turn it over, hold down the CPI button for about 3 seconds, and then let go of the CPI button. (2) If it gets into the menu then scroll down to 'Load Defaults', use the wheel button to scroll to yes and select the optio ...
- Why would a player choose the SteelSeries Xai over the SteelSeries Ikari?
Either because he/she prefers the shape, or because they want next-generation technology. The Ikari is a great mouse, one of the highest rated gaming mice in the world, and offered a new take on mouse and mouse shapes when it was released in late 2007. Since then we have been hard at work dev ...
- What can I expect when I receive the SteelSeries Xai?
Today, (October 30th, 2009) we are shipping the SteelSeries Xai to pre-orders, with the rest of the world to follow very shortly. The software that is immediately available for the SteelSeries Xai is a beta version, with one feature missing (advanced macros). We will be issuing the final softwar ...
- What is SteelSeries FreeMove?
SteelSeries FreeMove offers users the option to choose the degree of anglesnapping or prediction, when this feature should kick in and correct your movement. You are able to adjust how much control should be left up to the mouse and how much control should be left up to yourself - in other words ...
- Is the SteelSeries Xai Mac OS X compatible? If not, will there be downloadable software?
At the moment we have no plans for Mac OS X software. But SteelSeries Xai can be fully configured via the LCD menu system on the back of the mouse, which will be a great way for Mac OS X users to enjoy the advanced tracking capabilities of the mouse.
- What is SteelSeries ExactAim?
SteelSeries ExactAim offers total control over the amount of jitter correction and prediction calculations that are applied to the raw movement data the sensor reads from the surface. This is especially desirable when the mouse is used on a surface/mouse pad that hasn’t been optimized for ...
- What is the difference between the Kinzu and the Xai?
Compared to Xai Laser, the Kinzu has way less options when it comes to customization, programmability and configuration, however the Kinzu is in a league of its own when it comes to reliability and stability. The two mice have two very different price tags, naturally making the list of differenc ...
- Counts Per Inch? CPI? I haven't come across these expressions before, except for DPI (Dots Per Inch)?
DPI is an expression from the printing world and has nothing to do with mouse movement. DPI is meant to describe that for one inch of distance you move your mouse on any surface, the equivalent number of counts are sent to the PC - resulting in movement on your screen. CPI is the correct term fo ...
- I really want the perfect mouse pad to go with the SteelSeries Xai. Which one would you recommend?
Specifically for SteelSeries Xai we recommend the SteelSeries 9HD or SteelSeries 4HD, seeing as these gaming surfaces were researched and developed in parallel with the SteelSeries Xai and thereby designed to fully support the enhanced tracking capabilities of next-generation High Definition gam ...
- I tend to switch between which hand I control my mouse with. Is there any way to easily change lefft/right hand settings on the mouse?
Sure. The SteelSeries Xai is ambidextrous and the "left/right mouse swap" setting in the software allows you to quickly switch between left and right handed setups with a single button click.
- What makes the LCD display on the SteelSeries Xai useful to me?
All settings specific to SteelSeries Xai, including the above mentioned, are quickly accessed via the LCD menu system on the mouse as you experiment - this might speed up the process of finding the perfect setup for your individual way of gaming. Also, the LCD display on SteelSeries Xai can be a ...
- Another new term I see is SteelSeries ExactRate - what does it do?
Report rate (also known as polling rate) determines the number of reports sent every second by your mouse to your computer. Traditional mice utilize a set number of reports between the mouse and the computer, locked to set figures like 125, 500 or 1000Hz. SteelSeries ExactRate allows you to defi ...
- Please clarify why the setting of my Windows Pointer Speed is so important?
Leaving the Windows Pointer Speed at the default 6th notch (middle setting) is highly recommended, since setting it to anything else will add a fixed amount of acceleration to your pointer movements, which will reduce your precision and accuracy with any input device - including SteelSeries Xai. ...
