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Category » Exchanges 
There were 2 articles found in this category:
What should I know before packaging my exchange or return?
You can use any box to send it in. If you don't have one, get one at your post office. Packaging is part of your shipping costs. Make sure the RMA-number is clearly marked on the exterior of the box as well as our address. It is also a good idea to put your own address on it, in case it does g ...
- What happens after you have received my returned product?
After your product arrives at our warehouse, we evaluate the status of the product against the terms of our warranty: If the product does not meet the warranty requirements, then we return it "as is" If the product meets our warranty requirements then, we ship a new product within the same week ...
