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  1. questionWhat should I know before packaging my exchange or return?
    You can use any box to send it in. If you don't have one, get one at your post office. Packaging is part of your shipping costs. Make sure the RMA-number is clearly marked on the exterior of the box as well as our address. It is also a good idea to put your own address on it, in case it does g ...
  2. questionWhat is SteelSeries' return policy?
    Here is your our return policy: 14-day Money Back Guarantee - In case you're not satisfied with a product purchased via this website, we offer you a full 14-day money back guarantee. If the product is defective, it is covered under our warranty policy. http://www.steelseries.com/int/about/contac ...