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There were 3 articles found in this category:

  1. questionMy 7H earpiece goes out intermittently or has died, what can I do about it?
    Most likely, the 7H micro-USB cable is at fault. Please create a support ticket on our support page, and include your full name and shipping address. We'll be sure to send out a new cable, free of charge, through the USPS. Because it will be sent in a yellow padded envelope through USPS First- ...
  2. questionWhat does my warranty cover in Europe and Asia?
    Warranty only covers defects of products caused by manufacturing. It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, water damage or other causes attributable to events outside the manufacturing process. EU: 2 year warranty on all produc ...
  3. questionWhat does my warranty cover in North America?
    North America ONLY SteelSeries Limited Warranty Policy (New Retail or Dented Box Items) SteelSeries warrants to the original purchaser that the product shall be free from defects in materials, workmanship, and the manufacturing process for one (1) year from the date of purchase. This policy doe ...