Frequently Asked Questions

Category » Operating Systems

There were 3 articles found in this category:

1. I receive a blue screen or crash when running a firmware update on my World of Warcraft Cataclysm or Legendary mouse.
   NOTE: If you do not have Kaspersky Anti-Virus and your mouse is still causing a blue screen on firmware upgrade, please contact support. We've identified the issue to be related to Kaspersky anti-virus software. Unfortunately the only solution at this time is to fully remove Kaspersky prior to i ...
2. Which of your products are Mac compatible?
   The following SteelSeries products are fully MAC OSX compatible* and also have SteelSeries drivers/software that are Mac compatible: -SteelSeries World of Warcraft Cataclysm Mouse -SteelSeries Diablo III Mouse -SteelSeries Diablo III Headset -SteelSeries for iDevices headsets: (7H, Siberiva v2, ...
3. Does your software support windows 7?
   The following products already support Windows 7: SteelSeries World of Warcraft MMO Gaming Mouse SteelSeries Ikari Optical & Laser SteelSeries Xai SteelSeries Kinzu SteelSeries 5Hv2 SteelSeries Siberia line SteelSeries USB Soundcard SteelSeries Zboard & keysets SteelSeries Merc SteelSeries Mer ...