Logout Shipping to United States

Frequently Asked Questions

View Articles by Category

There are no sub categories

Category » SteelSeries Engine rss button

(Page 1 of 2)      Prev | 1 | 2 | Next

There were 22 articles found in this category:

  1. questionWhat should I ALWAYS do before I install a new product onto a Windows computer?
    We have a set of steps that we recommend for every user that uses SteelSeries USB products on a Windows Vista or Windows 7 computer. 1) Navigate to control panel -> power options (make sure the Control Panel window is set to large icon view in the top right of the window) High Performance sho ...
  2. questionOFFICIAL STEELSERIES SHIFT KEYSET COMPATIBILITY LIST
    All keysets are listed by language. If the keyset and/or specific language of a keyset is not listed, it is not supported. If a keyset that is supported is not working for you, see: Instructions on how to re-install SteelSeries Engine to update keyset compatibility AION (US)    MMO Gaming Keyset ...
  3. questionOFFICIAL ZBOARD KEYSET COMPATIBILITY LIST FOR SteelSeries Engine
    All keysets are listed by language. If the keyset and/or specific language of a keyset is not listed, it is not supported. If a keyset that is supported is not working for you, see: Instructions on how to re-install SteelSeries Engine to update keyset compatibility The Gaming Keyset (CN) The ...
  4. questionUpgrading from SteelSeries Engine 2 to SteelSeries Engine 3 for Apex Keyboard Users
    Case 1: The only SteelSeries Engine 2 device you are using is your Apex. Steps: Uninstall SteelSeries Engine 2. You should do this by using the uninstaller in the SteelSeries Engine folder. On Windows, the default location for this folder is: C:\Program Files\SteelSeries\SteelSeries Engine Do ...
  5. questionWhy does SteelSeries Engine 3 use more than one process and make web connections to “localhost”?
    SteelSeries Engine 3 is built on the client-server model. This essentially means that it is composed of two processes; a server and a client, both running on your computer. The server process is always running in the background on your computer. This main process is required to run many of the ...
  6. questionSteelSeries Engine does not work with Windows 8.1, when will it be available?
    Regarding SSE compatibility with Windows 8.1, we are doing our best to work with Microsoft to finalize a resolution. It should be fixed in an up and coming Windows update via a hotfix in November. Currently, we have no beta version of the software or a fix for you to test out, or to use. We ap ...
  7. questionWhat devices are supported by the SteelSeries Engine?
    The tables shown below represents the following operating systems: Windows: XP, Vista, 7, 8 Mac: Snow Leopard (10.6), Lion (10.7), Mountain Lion (10.8) Windows Name Device Type First Appearance Notes Shift Keyboard 1.0.442 - September 2010 ZBoard Keyboard 1.0.442 - September 2010 Not ...
  8. questionWhat are some of the software features on the Free?
    One notable features with the Free controller is mouse and keyboard emulation. Though the controller can work out of the box with some games, the SteelSeries Engine will allow the Free to output mouse movements and keyboard presses (in case a game does not normally support game controllers). ...
  9. questionWhat should I do if the Free is not recognized by SteelSeries Engine?
    NOTE: While SteelSeries Engine is available for Windows XP, it will not work with the Free controller. Due to technical complications, there are currently no plans to incorporate SteelSeries Engine Free support on XP. There are various details around this issue, but there are a few set ways to ...
  10. questionThe SteelSeries Engine works on a variety of operating systems. Will all of them support the Free?
    NOTE: While SteelSeries Engine is available for Windows XP, it will not work with the Free controller. Due to technical complications, there are currently no plans to incorporate SteelSeries Engine Free support on XP. SteelSeries Engine support for the Free controller will work on the following ...
  11. questionWhile I am installing the SteelSeries Engine, it unpairs my SteelSeries Free Mobile Controller.
    Unfortunately, this is an unavoidable part of updating the drivers. Furthermore, you'll notice if you look at the device list - the SteelSeries Free Mobile Controller is still considered connected by Windows. It is very important that you do not remove the Free from the devices list. To fix thi ...
  12. questionWhen I try to load up the SteelSeries Engine, I get an error saying "Driver not available, application will exit".
    This issue may occasionally come up, and is more prevalent for users who do a lot of connecting/disconnecting with their devices (for instance, laptop users). This error usually comes up when the Engine loads up expecting certain devices to be connected into certain USB ports of their computer. ...
  13. questionI saved my profiles on-board, but they're not working properly!
    There are a few different things to consider when trying to use an on-board profile: On-board profiles are to be used in the case that SteelSeries Engine is not installed or can not be run. In other cases, the profile working off the SteelSeries Engine offers more features and should be the pr ...
  14. questionEven though I have my device plugged in and working, the SteelSeries Engine still says, "Please connect a SteelSeries Engine - compatible device to start"
    This is a recognition issue that may occur when switching the device to different USB ports before installing the Engine. There are various details around this issue, but there are a few set ways to correct this issue: Try different USB ports, restarting the Engine with each switch. If you mu ...
  15. questionHow can I get multiple SteelSeries Engine profiles to activate within one game or application?
    Unfortunately, this is not something the SteelSeries Engine currently accommodates for. Every time a trigger application (whether it's a game, web browser, etc) is tied to a SteelSeries Engine profile, the Engine will automatically switch to that profile whenever the trigger application is made ...
  16. questionWhat are minimum system requirements for SteelSeries Engine?
    MINIMUM SYSTEM REQUIREMENTS IBM® PC or compatible system with 1.5 GHz processor (higher is recommended) Windows® 7 / Vista / Vista x64 Edition, Windows® XP Home or Professional/Professional x64 Edition Available powered USB port 300 MB Free Hard Drive Space 1 GB RAM (more is recommended)
  17. questionCertain applications / games crash when the Shift keyboard is plugged in on Windows XP. This includes Sudden Attack, Special Forces 2, TeamSpeak and some other applications.
    This is caused by a bug in these applications / games related to USB devices' enumeration on Windows XP. Basically, the software in question expects usb devices to enumerate in 8bit, however, our Shift firmware works with in 32bit to utilize the power of the hardware and optimize performance. Yo ...
  18. questionHow can I export my mods from SteelSeries Engine so I can import them later or on another computer?
    1) Kill SteelSeries Engine in task manager 2) Open an explorer window (my computer will work) 3) In the address bar type: %appdata% 4) Find the SteelSeries folder -> SteelSeries engine -> SS.db file 5) Copy that file and save it. This is the file that holds all of the mods. You can later p ...
  19. questionHow can I check if my SteelSeries Engine is the latest version and how can I update it?
    First check which version of the SteelSeries Engine software is running. Right click on the logo on your system tray, and press “About”. A pop up will appear displaying the version number of the running engine. To ensure you have all the latest mods from SteelSeries, you can right click the Ste ...
  20. questionWhere do I find the user guide for the SteelSeries Engine?
    On Windows, you can find the User Guide by going to Start -> Programs -> SteelSeries -> SteelSeries Engine. On Mac, you can find the User Guide by going to Applications -> SteelSeriesEngine.
(Page 1 of 2)      Prev | 1 | 2 | Next