Frequently Asked Questions

Category » SteelSeries Engine

There were 10 articles found in this category:

1. OFFICIAL STEELSERIES SHIFT KEYSET COMPATIBILITY LIST
   All keysets are listed by language. If the keyset and/or specific language of a keyset is not listed, it is not supported. If a keyset that is supported is not working for you, see: Instructions on how to re-install SteelSeries Engine to update keyset compatibility AION (US) MMO Gaming Keyset ...
2. OFFICIAL ZBOARD KEYSET COMPATIBILITY LIST FOR SteelSeries Engine
   All keysets are listed by language. If the keyset and/or specific language of a keyset is not listed, it is not supported. If a keyset that is supported is not working for you, see: Instructions on how to re-install SteelSeries Engine to update keyset compatibility The Gaming Keyset (CN) The ...
3. What are minimum system requirements for SteelSeries Engine?
   MINIMUM SYSTEM REQUIREMENTS IBM® PC or compatible system with 1.5 GHz processor (higher is recommended) Windows® 7 / Vista / Vista x64 Edition, Windows® XP Home or Professional/Professional x64 Edition Available powered USB port 300 MB Free Hard Drive Space 1 GB RAM (more is recomme ...
4. Certain applications / games crash when the Shift keyboard is plugged in on Windows XP. This includes Sudden Attack, Special Forces 2, TeamSpeak and some other applications.
   This is caused by a bug in these applications / games related to USB devices' enumeration on Windows XP. Basically, the software in question expects usb devices to enumerate in 8bit, however, our Shift firmware works with in 32bit to utilize the power of the hardware and optimize performance. Yo ...
5. What devices are supported by SteelSeries Engine?
   Currently, the following SteelSeries devices are supported by SteelSeries Engine: Mice SteelSeries Sensei Keyboards SteelSeries Shift SteelSeries ZBoard --- Many of our new devices will utilize our powerful SteelSeries Engine software so you can manage your devices all-inclusively.
6. How can I export my mods from SteelSeries Engine so I can import them later or on another computer?
   1) Kill SteelSeries Engine in task manager 2) Open an explorer window (my computer will work) 3) In the address bar type: %appdata% 4) Find the SteelSeries folder -> SteelSeries engine -> SS.db file 5) Copy that file and save it. This is the file that holds all of the mods. You can later p ...
7. How can I check if my SteelSeries Engine is the latest version and how can I update it?
   First check which version of the SteelSeries Engine software is running. Right click on the logo on your system tray, and press “About”. A pop up will appear displaying the version number of the running engine. To ensure you have all the latest mods from SteelSeries, you can right cl ...
8. Where do I find the user guide for the SteelSeries Engine?
   You can access the user guide by right clicking on the SteelSeries Engine icon in the system tray. The system tray is located at the bottom right of your screen. If you do not see the SteelSeries Engine icon, you may need to expand the system tray (arrow icon).
9. How can I access the SteelSeries Engine?
   The SteelSeries Engine can be accessed in one of three ways: 1. In the system tray on the lower right corner of your screen, look for the SteelSeries logo. Right click on the icon and click “Open SteelSeries Engine”. 2. Click the Start button, and go to Programs -> SteelSeries -& ...
10. My keyset is not being recognized in SteelSeries Engine, how can I fix it?
    First, please make sure of two things: a. You are not using a PS2 model Zboard. The PS2 model is not compatible with SteelSeries Engine, nor Windows 7. b. The keyset in question is on our compatibility list (see below) -ZBOARD SteelSeries Engine compatibility list -SHIFT SteelSeries En ...