Frequently Asked Questions

I'm getting blue screens when installing or using the Legendary Mouse driver.

We identified that Kaspersky antivirus is interfering with the proper driver functionality, causing abnormal behaviour especially at the firmware update stage, resulting in unexpected system reboots / freezes or blue screens. Please uninstall the Kaspersky antivirus and reboot before installing the Legendary Mouse driver and performing a firmware update. When the installation is finished and the mouse is functional, you can install Kaspersky again and it should not cause blue screens anymore. However if it continues, then you will have to completely uninstall Kaspersky antivirus. You may also try contacting Kaspersky's customer support for further investigation.


Related Articles

Article Details

Last Updated
5th of October, 2011

Would you like to...

Print this page  Print this page

Email this page  Email this page

Edit this Article

Quick Edit

Export to PDF


User Opinions

0% thumbs up 100% thumbs down (1 vote)

How would you rate this answer?



Thank you for rating this answer.

Continue