What is the SteelSeries Kana mouse?
...se designed for all three grip styles: palm, claw and swipe. The functionality, ergonomic button layout and size was perfected alongside SteelSeries'
What are the key features of the SteelSeries Kana?
The key features of the SteelSeries Kana are: -Ambidextrous shape with ergonomic button layout -Amazingly comfortable size, for all grips -Tournament Grade Optical Sensor -Illum
Why does the Keyboard Setup Assistant pop up when I plug my mouse into my Mac?
This is done because it is a part of the Mac OS X operating system. SteelSeries does not have the capability or control over the system to override it. Any HID device that is plugged in with exte
My Sensei locked up during the firmware upgrade; how can I fix it?
Updated: 12/12/2011
We have resolved the issue in a new version of the software: 2.1.744
What are the special features of the SteelSeries Diablo III gaming mouse?
The SteelSeries Diablo III gaming mouse features: 1) A gaming-grade, high-precision laser sensor found in the SteelSeries Xai. 2) CPI (2 levels), polling rate, pointer sensitivity, do
How can I connect the Siberia v2 for PS3 headset to work with my PS3 system?
See the image below:
Special Note: To get voice chat to work make sure your Input Device is set to USB PnP Sou
My 7H earpiece goes out intermittently or has died, what can I do about it?
Most likely, the 7H micro-USB cable is at fault. Please create a support ticket on our support page, and include your full name and shipping ad
How do I apply for a sponsorship from SteelSeries if I'm a member of a team...
Please apply by filling out this form.
How do I apply for a sponsorship from SteelSeries if I am organizing a LAN party...
Please apply by filling out this form.
Can I use multiple Cross Platform Audiomixers together on the same system?
Yes, but it depends on your current setup. Since the mixer must be plugged into your PS3™ or XBox 360™ system, it will depend how many open ports you have on your system, as well as how ma...
How can I get an RX persception with my SteelSeries Desmo?
Inquire about the Rx program at www.gunnars.com/rx. GUNNAR’s prescription lens program is supported and administered by the precision optics of Carl Zeiss Vision.
How can SteelSeries Desmo digital performance eyewear improve my vision?
SteelSeries Desmo by GUNNAR utilize GUNNAR’s proprietary i-AMP lens technology works with the properties of the human visual system to enhance the interaction between the eye and digital devices...
How can SteelSeries Desmo glasses improve my gaming performance?
Here is a summary of the benefits of SteelSeries Desmo by GUNNAR Optics. Improves Visual Efficiency GUNNAR’s lens tint, coating, focusing power, and curvature create an environm
Can I wear SteelSeries Desmo digital performance eyewear all day?
SteelSeries teamed up with GUNNAR to create precision frames designed for gaming, with long-term ergonomics in mind. For visual endurance, the proprietary frame and lens system is engineered for optim...
How can I check if my SteelSeries Engine is the latest version and how can I upd...
...lSeries Engine software is running. Right click on the logo on your system tray, and press “About”. A pop up will appear displaying the version number o
My assigned macros are not working in a game other than World of Warcraft, how c...
First, please keep in mind that the preset macros and created in conjunction with the World of Warcraft ingame defaults so the inputs may differ for other games. Please make sure to create your own cu...
The Sensei has an LCD screen on the bottom, what can this be used for?
By default, the LCD screen proudly displays the SteelSeries logo and text, however you can use this menu to access a full-fledged configuration menu on the mouse itself. This way you can configure all...
I noticed the SteelSeries Sensei looks a lot like the Xai, is it actually differ...
Besides the ambidextrous shape, the Sensei is a completely different beast from the Xai. The biggest and more defining difference is the brand new 32bit ARM processor. Amongst other things, th
Some of the keys in the Mod file (predefined key layout for a specific game) are...
Please ensure you have selected the proper Mod file for the
game you are running - the 'Enabled' LED must be on for the Mod file to
be active. Also make sure you have set the default key mappings
What are the 2 lights (LEDs) on the right side for?
...left to right):
- Enabled (LED) - Represents when the selected Mod file (predefined key layout) is the active/running applica